Open Box and Blemished Items

All items sold are shipped in manufacturer's sealed boxes. In some instances we open boxes to add upgrades, free items, invoices, etc. For certain easily damaged items we may need to add additional packing material. Also, certain items do not come to us individually boxed, and so are not "factory-sealed" when we send them on to you.

On occasion we repackage products returned by customers within the 30 day Return period and offer extra discounts on the site or by phone. These items carry all applicable manufacturer's warranties and are identified as:

- OB, OBX or OBT- an open box item with no blemishes, a full warranty and nothing missing from the original packing unless stated. You can simply see that the box has been opened and the item possibly was played before.

- OB2,OB3,... - denotes that the item has scratches, an item is missing,... and this would be stated in the website description at the top of the page. The warranty is still good unless otherwise noted. It will usually have a picture of what's wrong. Feel free to call us toll free at 1 877 8778 7842 if you would like a more detailed assessment.

We do not sell open box/returned items as new.